The customer service at Hal's is outstanding. We had been to several other shops looking for a 9mm Ruger handgun before we ended up at Hal's and the difference in how we were treated was very significant. As soon as we walked into Hal's they greeted us and were ready to help us find what we were looking for. They made us feel comfortable and welcome and even placed a hand written thank you card in our bag. We will definitely be back to support this amazing small business!